• Job Title: Client Director
• Level & Responsibility: This role is at Director level and will report directly into a Senior Director within the business and will have 2+ direct report. 
• Location & Hybrid Working: London, 2 days per week in the office.
  

The role

We are looking for a Client Director to join our new retail partnership at SMG. In this role, you will lead the charge in creating and leading the relationships with the key Media Agencies operating in the UK. You will be responsible for building these relationships from scratch, educating them on the value of investing in the new retail partner as well as SMG’s network more broadly; securing a new source of investment from a variety of different clients and industries (CPGs, Entertainment, Gaming, Finance, Travel to name a few).

Why SMG?

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years. 

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

Why you?

In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:

• The ability to adapt and work with multiple senior stakeholders (internal and external).
• Multiple years of experience working and operating in a client/sales capacity.
• A proven track record of leading a team and delivering against commercial targets.
• A proven track record of high performance in a fast-paced environment.
• Experience in a client or customer facing role with strong influencing skills.
• Able to juggle and deliver multiple projects at one time, with the competence to pivot quickly based on the needs and wants of the business.
• The ability to handle ambiguity and the demands that come with regularly setting up and launching something new.
• Strong commercial guile.
• Previous experience building/working in an existing retail media network is ideal but not essential.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. In addition to this, this is a newly defined role in the business and as such, the scope will be broad in nature but will include the following:

• UK Agency Engagement: Build and lead relationships with a variety of UK media agencies. Upskill and educate the agencies on the value of investing in the new retail partner and, more broadly, SMG’s network of other retail partners too.
• Commercial Leadership: You will be responsible for attracting a new source of investment outside of the traditional ‘trade’ pots associated with retail media. This will come from a variety of sources including but not limited to:
  • Accessing incremental ‘brand’ budgets for CPGs which agencies traditionally manage.
  • Attracting new investment from clients in other contextually relevant industries (Entertainment, Gaming, Finance, Travel to name a few).
  • Building and securing data license agreements from media agencies to access the unique first party data the retail has in question.
• Team Leadership: You will be responsible for leading an initial team of 2 to build and scale the UK agency relationships in question. You will train this team to become experts in managing agency relationships; managing 121s, work plans, appraisals and supporting their career progression.
• Partner Management: You will be a key member of the new partnership team, and will be a trusted advisor and expert to our key stakeholders both externally and internally at SMG. You will build strong relationships at the retail partner in question, and use these to accelerate our efforts (and agitate change where needed) to build a market leading media estate.
• Contribution to SMG’s wider UK agency engagement plan: We are a young business, growing fast, and we will also look to you to also support our UK Agency Engagement Lead in developing the wider SMG proposition we also take to market.
  

More information and resources to support you & your application...

• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.

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