• Job Title: Client Executive
• Level & Responsibility: This role might be better known as Account Executive in other businesses. This role is supporting our Data driven agency, so will be more technical and data driven in its nature.
• Salary: £28,000+ per annum, depending on experience plus a 10% bonus scheme
• Location & Hybrid Working: London, 2 days per week in office minimum (Monday & Thursday)
  

The role

We are looking for a Client Executive to join our Plan-Apps team within SMG. In this role, you will assist with managing a portion of the Plan-Apps client base. Your duties will involve supporting project management and delivering evaluation and consultancy work to a consistently high standard with the support of your line manager. You'll demonstrate your eagerness to learn, attention to detail, and growing expertise in the field.

Why SMG?

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years. 

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 10% discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

Why you?

In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:

• Previous experience in a client-facing role
• Demonstrable experience of contributing to high quality work
• Exposure to presenting high quality work, directly to clients
• Strong organisational skills and attention to detail.
• At the very least a baseline knowledge of the retail media industry.
• The ability to “think differently” and approach tasks with a solution focused mindset.
• Experience working with data and statistics is preferred but not essential

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like

• Support with the ownership of relationships across some of our important client stakeholders, being responsible for supporting the team with their overall relationship health and commercial picture.
• Understand the Plan-Apps insight proposition and its value, using a consultative approach to deliver data-driven projects that address specific business questions.
• Become a trusted member of the team, communicating the Plan-Apps proposition confidently and clearly and being comfortable dealing with typical and common objections.
• Be organised, and comfortable working on live projects, often concurrently across multiple clients.
• Contribute ideas and recommendations for wider organisational projects, helping to create a great workplace and support SMG’s mission to lead connected commerce marketing.

More information and resources to support you & your application...

• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.

PLEASE NOTE: you should always receive an email from us following your application, so if you do not, please check your junk or spam folder, whether "conversations@message.teamtailor.com" are on your approved senders list and whether your mailbox is full. Please email careers@smg.team if you've still not received anything!

Our full data retention policy can be found here.