• Job Title: Senior Client Executive (1-year fixed-term contract)
• Level & Responsibility: This role might be better known in other businesses as a Senior Account Executive or Junior Account Manager. This role sits directly beneath a Client / Account Manager level.
• Salary: £33,000+ per annum, depending on experience
• Location & Hybrid Working: Liverpool, minimum of 2 days per week on Tuesdays & Wednesdays
  

The role

We are looking for a Senior Client Executive to join our Threefold agency, working on our partnership with Very Media Group for a 1-year fixed-term period. In this role, it will be key for you to build, manage and nurture strong relationships with your key stakeholders using effective communication skills in order to support the total business commercial goals & targets.

Why SMG?

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years. 

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

Why you?

In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:

• The ability to "embrace change": as one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo and will have a solution-focused mindset when tackling new tasks.
• Previous demonstrable experience working within a similar role, ideally within a marketing agency, a growing FMCG and / or the retail sector.
• Great organisational skills with excellent attention to detail.
• Experience of building highly collaborative relationships and delivering against the highest standards for the client.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:

• Own relationships across our most strategically important clients and / or key contacts, looking to continuously build and solidify these.
• Liaise between Threefold and our clients and / or key contacts, following meetings up with clear actions and guidance on next steps.
• Lead brainstorms to help create and implement campaigns that will deliver results for our clients against agreed budgets and timelines.
• Have a strong understanding of the value of the service we provide and effectively communicate that to key stakeholders.
• Communicate confidently with our clients, adapting your approach with different stakeholders and ensure you present yourself as a trusted member of the team.
• Become familiar with typical objections to our proposition and work to be able to combat these with ease.
• Support junior members in the team with their day-to-day queries and offer them guidance on how to approach new or difficult situations.
• Contribute ideas and recommendations for wider organisational projects, helping to create a great workplace and supporting with SMG's mission to lead connected commerce marketing.

More information and resources to support you & your application...

• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.

PLEASE NOTE: you should always receive an email from us following your application, so if you do not, please check your junk or spam folder, whether "conversations@message.teamtailor.com" are on your approved senders list and whether your mailbox is full. Please email careers@smg.team if you've still not received anything!

Our full data retention policy can be found here.