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SMG career site
Capture · London · Hybrid

Client Manager

Step into a high-impact Client Manager role at Capture—lead big-brand FMCG campaigns, grow key partnerships, and inspire teams in a creative, collaborative environment.

Location: London, 2 days a week in the office 
Salary: From £39,000 + 10% discretionary bonus
Level: Manager-level, with scope across a team or key FMCG clients. 

About the Role

This is an incredible opportunity for a collaborative, client-focused leader to step into a Client Manager role at Capture, where relationship-building, creativity, and commercial acumen come together to create real impact. 

You'll own and nurture partnerships with some of the biggest FMCG brands, managing campaigns from response to brief to execution, and work cross-functionally with inspiring teams across planning, media, and creative. 

With the chance to mentor and empower junior team members, you’ll thrive in a supportive, high-performing environment that values empathy, adaptability, and strategic thinking.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Summer & Winter conferences + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working

Explore all our benefits here

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

  • A proven track record in delivering business/client growth.
  • A can-do attitude. Someone who loves to try new things and push themselves outside of their comfort zone to learn and deliver high-quality campaigns!
  • Line management experience, coaching and developing members of your team to encourage high performance.
  • A strong understanding of numbers, being able to work with data and financial reporting.
  • Experience working in a fast-paced and matrixed organisation with a solution-focused mindset.
  • Strong influencing and stakeholder management skills.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

  • Client Management: Build strong relationships with your clients, understand their needs as a business, and identify ways to cement and expand Captures’ current
    setup with them

  • Campaign Creation: Lead the creation of all agency output for your clients. Create strategy proposals in conjunction with other members across SMG and your
    direct team

  • Campaign Evaluation: Comfortable with reviewing and simplifying the presentation of data. Oversee the team output of all campaign evaluation work and lead
    presentations to clients.

  • Team Management: Manage team members with varying experience, assign their resources to own particular areas of the clients you oversee.

  • Commercial Management: Oversee the commercial reporting of your client base, being able to assess how your client accounts are performing and articulate this
    clearly and simply to your line manager.

    Our Values:

    Stay honest. Stay hungry. Stay foolish. Have fun.

    Explore what that means to us here

    Useful Links Before You Apply:

    Still Curious?

    We always send a confirmation email - check your spam if you don’t see it. Problems? Email: careers@smg.team

    Our full data retention policy can be found here.

    Department
    Capture
    Locations
    London
    Remote status
    Hybrid

    London

    Life at SMG

     Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. Take a look at some of the things we've been up to on our Life at SMG page.

     

     

     

    Capture · London · Hybrid

    Client Manager

    Step into a high-impact Client Manager role at Capture—lead big-brand FMCG campaigns, grow key partnerships, and inspire teams in a creative, collaborative environment.

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