• Job Title: Account Manager / Senior Account Manager (depending on experience)
• Level & Responsibility: This role is at a Manager level or Senior Manager level and has responsibility for a portfolio of clients and managing a team. This role will be referred to as Client Manager / Senior Client Manager internally
• Salary: £39,000+ per annum for Manager level or £48,000+ per annum for Senior Manager level, depending on experience plus a discretionary 10% bonus scheme
• Location & Hybrid Working: London, a minimum of 2 days in the office per week
  

The role

We are looking for an Account Manager / Senior Account Manager to join our Capture agency to successfully manage the full end-to-end service & relationship management of some of our key FMCG partners such as McVities, Red Bull, Moet & Chandon and McCain. 

Why SMG?

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

Why you?

In line with our company values, within your role, you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:

• A proven track record in delivering business growth.
• Previous line management experience, particularly coaching and development of a high-performing team.
• A strong grip on numbers, able to work seamlessly with data & financial reporting.
• Experience working in a fast-paced and matrixed organisation with a solution-focused mindset.
• Possess strong influencing and interpersonal skills.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:

• Client management: Build strong relationships with your clients, understand their needs as a business and identify ways to cement and expand Capture's current setup with them.
• Campaign creation: Lead the creation of all agency output for your clients. Create strategic proposals in conjunction with other members across SMG and your direct team.
• Campaign evaluation: Comfortable with reviewing and simplifying the presentation of data. Oversee the team output of all evaluation work and leading presentations to clients.
• Team management: Manage team members with varying experience, and assign their resources to own particular areas of the clients you oversee.
• Commercial management: Oversee the commercial reporting of your client base, being able to assess how your client accounts are performing, and articulate this clearly and simply to your line manager.
  
• Business development: Work across the business development cycle to achieve budgeted growth ambitions while supporting SMG's marketing efforts and creating and distributing key content.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

More information and resources to support you & your application...

• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.

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