Job title: Account Manager / Project Manager (internally named Client Manager, responsible for a portfolio of clients, as well as managing a team)
Location: London, minimum of 2 days in the office per week
We are looking for an Account Manager / Project Manager to join our Capture agency to successfully manage the full end to end service & relationship management of some of our key FMCG partners such as McVities, Red Bull, Moet & Chandon and McCain. This role will be referred to as Client Manager within our business.
The best bits
Here's a list of our favourite benefits on offer:
💰 Generous discretionary bonus scheme
🧘♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions
🏻 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing
📚 £500 yearly “Uni Fund” towards learning and development
🎧 Free headspace subscription
🕐 4pm Friday finishes all year round
🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year
What you'll be doing
We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:
Client management: Build strong relationships with your clients, understand their needs as a business and identify ways to cement and expand Capture's current set up with them.
Campaign creation: Lead the creation of all agency output for your clients. Create strategic proposals in conjunction with other members across SMG and your direct team.
Campaign evaluation: Comfortable with reviewing and simplifying the presentation of data. Oversee the team output of all evaluation work and leading presentations to clients.
Team management: Manage team members with varying experience, assign their resource to own particular areas of the clients you oversee.
Commercial management: Oversee the commercial reporting of your client base, being able to assess how your client accounts are performing and articulate this clearly and simply to your line manager.
Business development: Work across the business development cycle and to achieve budgeted growth ambitions while supporting with SMG's marketing efforts and creating and distributing key content.
What you'll need to have / be
- A proven track record in delivering business growth.
- Previous line management experience, particularly coaching and development of a high performing team.
- A strong grip of numbers, able to work seamlessly with data & financial reporting.
- Experience working in a fast paced and matrixed organisation with a solution focused mind-set.
- Possess strong influencing and interpersonal skills.
P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.
SMG is an award-winning network of specialist commerce agencies - Threefold, Capture and our tech led agency, Plan-Apps. At SMG, our people are at the heart of everything we do and we are proud to provide opportunities for career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment.
We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.
Across the group, we have a shared mission to lead connected commerce marketing.
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