• Job Title: Client Manager
• Level & Responsibility: This role is at a Manager level and has responsibility for a portfolio of clients and managing a team
• Salary: £39,000+ per annum, depending on experience, and a 10% discretionary bonus
• Location & Hybrid Working: Bradford, a minimum of 2 days in the office per week

The role

We are looking for a Client Manager to join our agency partnership with Morrisons based in Bradford. For this particular role, you will be part of the in-house team operating as the Morrisons Media Group, focusing on connecting their brands with a large base of shoppers.

This fast-paced role will see you manage a portfolio of clients and FMCG brands. You will be accountable for the delivery of campaigns and activating these, from initial strategy development and briefing, through to implementation and evaluation

Why SMG?

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,800 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

Why you?

In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:

• Exceptional leadership qualities, with 6-12 months experience in people coaching and management.
• Experience in working towards ambitious targets and strong numeracy skills.
• A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results.
• The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo.
• Great organisational skills with excellent attention to detail.
• Exceptional communication and relationship skills to confidently work with senior stakeholders.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:

• Develop proposals and strategies based on supplier budgets and objectives to create a cohesive media plan that will deliver against KPIs.
• Liaise with a variety of internal and external stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines.
• Support in driving commercials for the categories under your remit to help contribute towards wider business targets, manage forecasts and report on these.
• Line management of direct reports, holding weekly meetings with these, creating work plans, hosting appraisals and tracking their day-to-day output. This will be in addition to providing daily support as and when required.
• Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) is completed to a high standard, showcasing the team at its best.
• Build positive relationships and communicate confidently with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team.
• Support wider organisational projects, helping to create a great workplace and supporting SMG's mission to lead connected commerce marketing. Support the senior leadership team in governance, ad hoc requests and meetings as required.

More information and resources to support you & your application...

• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.

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