Location: Hybrid, 2 days per week in the office 
Level: Director level

* This role can be based in London, Leeds, Liverpool or Bradford and will involve travel between the sites*

About the Role

We’re looking for an Insight Director to supercharge growth across multiple Retail Media Networks (RMNs). You’ll turn data into powerful stories, strategies, and results, driving impact for some of the biggest brands and retailers in the market.

Own the three pillars of Insight: delivering sharp campaign evaluations, transforming data into commercial advantage, and pushing the boundaries of innovation. You’ll be the trusted voice in the room with senior stakeholders—translating ambition into action and leading brilliant teams to deliver their best work.

You’ll streamline, automate, and scale, building smarter, faster ways to unlock insight that changes the game. This is your chance to set the industry benchmark, shape the future of retail media, and deliver impact that truly matters.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be the right role for you.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• Proven experience in insight, analytics, or strategy roles within media, retail, or related sectors

• Strong operational leadership skills, with the ability to embed efficiencies and drive automation in partnership with technical teams

• Strategic thinker with the ability to create frameworks that guide the evolution of insight propositions across retailers

• Excellent stakeholder management skills, able to influence senior decision-makers and build trusted partnerships

• Skilled storyteller with the ability to translate complex data into simple, compelling, and commercially impactful narratives

• Strong team leadership capability, able to coach, motivate, and develop individuals across multiple levels

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself involved in:

Strategic leadership - Lead the charge in shaping insight strategy across retailer partnerships - building scalable frameworks, anticipating change, and driving SMG’s position as the go-to strategic partner in retail media.

Stakeholder management - Build powerful relationships with senior stakeholders, turning business goals into bold insight strategies that drive growth, influence decisions, and cement SMG as a trusted strategic partner.

Operational excellence - Drive excellence in campaign delivery, ensuring every evaluation is accurate, efficient, and impactful, while streamlining processes, championing automation, and embedding a culture of continuous improvement across RMNs.

Turning data into actionable insight - Deliver insight that drives decisions, turning data into powerful stories and clear recommendations that shape investment, elevate strategy, and set new standards for impactful storytelling and visualisation.

Innovation & future proofing - Shape the future of insight by unlocking new value through data, innovation, and technology. Driving platform evolution, championing experimentation and keeping SMG at the cutting edge of retail media.

Team leadership & development - Inspire and develop high-performing insight teams, providing clear direction, coaching, and empowerment to deliver exceptional work, grow with confidence, and set the standard for excellence across Retail Media Networks.

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

Explore what that means to us here

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