Client Manager
Take ownership of FMCG client campaigns, develop your people leadership skills and make an impact across Morrisons' retail media estate.
Location: Hillmore House, Bradford, two days per week in the office
Salary: From £39,000 + 10% bonus
Level: Manager-level, with responsibility for a portfolio of FMCG clients and line management of a team
Who are we?
We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.
About the role
We're looking for a Client Manager to join Morrisons Media Group, our in-house agency partnership with Morrisons, based in Bradford.
You'll play a key role in connecting leading FMCG brands with Morrisons shoppers, managing a portfolio of clients and delivering exciting retail media campaigns across on- and off-site channels. Alongside taking ownership of campaigns from brief to activation, you'll lead and develop a team, build strong client relationships and help deliver outstanding results in a fast-paced, collaborative environment.
What you’ll do
Manage a portfolio of FMCG clients, overseeing retail media campaigns from initial brief through to delivery and activation.
Lead, coach and develop your team, providing day-to-day support, clear direction and regular performance feedback.
Build strong, trusted relationships with clients and internal stakeholders, ensuring effective communication and collaboration.
Coordinate on- and off-site media campaigns, ensuring they're delivered on time and in line with media principles and creative guidelines.
Oversee high-quality client deliverables, including media plans, campaign reports, performance reviews and recommendations.
Work closely with senior leaders to support wider business objectives, governance and projects that drive positive change.
What you'll bring
Experience in people coaching or management (6–12 months), with a passion for supporting others to succeed.
Proven experience managing marketing campaigns, meeting deadlines and working with multiple stakeholders.
Confidence working towards ambitious targets in a fast-paced environment.
Excellent communication and relationship-building skills, with the ability to engage and influence senior stakeholders.
Strong organisational skills and attention to detail, with the ability to balance competing priorities.
A curious, proactive mindset, with the confidence to challenge the status quo and find new ways to solve problems.
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
● 10% discretionary bonus
● £1,800 yearly wellbeing fund (on top of your salary!)
● Free Headspace subscription
● £500 yearly “Uni Fund” for learning
● 4 extra Wellbeing Days off per year
● Annual Summer conference + year-round celebrations
● 4pm finishes every Friday
● Flexible and hybrid working
Useful Links Before You Apply
Our full data retention policy can be found here.
- Department
- MMG
- Location
- Bradford
- Remote status
- Hybrid
Bradford
Life at SMG
Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. Take a look at some of the things we've been up to on our Life at SMG page.