Senior Client Manager (FTC)
Lead a high-performing client team, shape commercial retail media strategy, and drive growth for one of the UK's most exciting retail partnerships.
Location: Hybrid, minimum 2 days per week in Liverpool
Salary: From £48,000 per annum + 10% discretionary bonus
Level: Senior Client Manager-level role, with scope across the VMG partnership. This role exists to support and guide the Client team, ensuring a consistent, high-quality approach to client management, media planning, and commercial delivery.
About the Role
We are looking for a Senior Client Manager to join our Client team within Very Media Group. In this role, you'll play a key part in driving commercial growth, leading high-profile client relationships and delivering innovative retail media campaigns that create real impact. Working closely with brands, agencies and internal teams, you'll help shape best-in-class solutions while supporting the continued success of the Client team.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Learning Fund” for learning
4 extra Wellbeing Days off per year
4pm finishes every Friday
Flexible and hybrid working
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
Strong experience in client management, retail media, or agency environments
Experience supporting or mentoring team members
Proven ability to manage multiple clients and deliver against commercial objectives
Good understanding of media planning, budgeting, and performance reporting
Confidence working with data and commercial metrics
Commercially aware with a focus on growth and performance
Supportive leader with a passion for developing others
Strong stakeholder management and collaboration skills
Organised, proactive, and solutions-focused
Analytical mindset with the ability to turn data into insights
Driven to improve processes, output quality, and team performance
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
Supporting the management and development of the Client team, providing regular coaching, guidance, and feedback to build capability in client management, commercial understanding, and media planning.
Supporting the team in delivering against commercial targets, ensuring strong planning, proactive client engagement, and a clear focus on revenue and growth opportunities.
Contributing to weekly and monthly commercial reporting into TVG, ensuring outputs are accurate, clear, and aligned with stakeholder expectations.
Building and maintaining strong working relationships with VMG and The Very Group (TVG) stakeholders, collaborating closely with category owners to ensure alignment on priorities and plans.
Helping to set and maintain a high standard of client service across the team, ensuring consistent, high-quality delivery and strong supplier relationships.
Supporting improvements in media planning quality, ensuring plans are strategically aligned, commercially sound, and deliver against objectives.
Continually identifying opportunities to improve processes and ways of working, driving efficiencies and consistency across the team.
Supporting high-quality campaign reporting, ensuring insights are clear, actionable, and used to inform future planning.
Actively contributing to the ongoing development of team members, supporting personal growth, skill progression, and overall team capability.
Supporting on key strategic projects and initiatives, contributing to the evolution of VMG’s client offering and commercial approach.
Our Values:
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Useful Links Before You Apply:
Still Curious?
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- Department
- VMG
- Locations
- Liverpool
- Remote status
- Hybrid
Current vacancies
Liverpool
Life at SMG
Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. Take a look at some of the things we've been up to on our Life at SMG page.