Client Executive
An exciting opportunity to build your career in retail media by delivering data-driven consultancy and insight that helps leading brands grow smarter and faster.
Location: Hybrid (2 days a week in London Office)
Salary: From £30,000+ & 10% discretionary bonus
Level: Executive
About the Role
We are looking for a Client Executive to join our Plan-Apps team. In this role, you’ll support the management of a portfolio of clients, building strong relationships and delivering high-quality, insight-led projects that drive commercial success. You’ll work closely with internal Insight and Planning teams to turn data into meaningful consultancy, helping clients answer real business questions with confidence.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us-people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Learning Fund” for learning
4 extra Wellbeing Days off per year
4pm finishes every Friday
Flexible and hybrid working
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
1+ years’ experience in a client-facing role
Experience contributing to high-quality deliverables
Confidence presenting work directly to clients
Strong organisational skills and excellent attention to detail
A baseline understanding of the retail media industry
A solution-focused mindset and the ability to think differently
An interest in data and insight (experience working with data is a plus)
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
Supporting high-value client partnerships, playing a key role in driving long-term relationship success and commercial impact
Contributing to the delivery of insight-driven consultancy projects that influence strategic decisions and create measurable value for clients
Solving complex business challenges through a consultative, data-led approach that turns insight into action
Thriving in a fast-paced environment while managing multiple high-profile projects across a diverse client portfolio
Championing the Plan-Apps proposition with confidence, credibility, and the ability to navigate client challenges and objections effectively
Partnering with Insight and Planning specialists to develop compelling, innovative outputs that bring ideas to life
Shaping the future of SMG by contributing fresh thinking and initiatives that support the organisation’s wider mission and growth ambitions
Ready to picture yourself in the role? Click the link below to discover a day in the life.
What a typical day looks like for a Plan-Apps CE
Our Values:
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Useful Links Before You Apply:
Still Curious?
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- Department
- Plan-Apps
- Locations
- London
- Remote status
- Hybrid
London
Life at SMG
Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. Take a look at some of the things we've been up to on our Life at SMG page.