About us

SMG is an award-winning network of specialist commerce agencies - Threefold, Capture and our tech led agency, Plan-Apps. At SMG, our people are at the heart of everything we do and we are proud to provide opportunities for career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment.

We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.

Across the group, we have a shared mission to lead connected commerce marketing.

Read a summary of what each of our agencies do here!

The role

We are looking for a Client Manager to join our Morrisons Media Group partnership who will be responsible for implementing its new media roadmap and support the building and launch of the new media channels within Morrisons. You will help in accelerating the delivery of the new media roadmap to complement the foundational media channels which were launched in Year 1 and will become a ‘subject matter expert’ on new media channels for the MMG team to learn from. You will build the end-to-end processes to launch new media for the MMG team, and also build relationships with stakeholders at Morrisons to make this happen.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. Additionally, this is a newly defined role in the business and as such, the scope will be broad in nature. Here's an idea of what your responsibilities will look like:

• New Media Implementation: You’ll be responsible for building the end to end processes to launch new media for the MMG team, and also build relationships with stakeholders at Morrisons and SMG to make this happen. You’ll also work closely with your line manager to manage relationships with a variety of media owners, technology solution providers, and publishers for the media launches. You will be project managing these new channels from incubation to full roll out to the client base.
• Partner management: You will be supporting your manager on the governance for media development. You will work with them to ensure that our retail partners at Morrisons as well as key stakeholders at SMG are kept constantly updated. You will be able to build successful networks with internal and external stakeholders to ensure you have all the support you need to drive innovation.
• Team Upskilling: You will be a real ‘self starter’ to learn about the retail media market, and understand how leveraging retailer first party data and new technologies will help move Morrisons from the old world of 'shopper marketing' to the new world of 'connected commerce media’. You will use this knowledge to support your manager to upskill the MMG team on the future direction of retail media, arming them with the tools and capabilities on connected commerce.
• Contribution to organisational projects: We are a young business, growing fast. Our ambition is to create the company that everyone would like to work for. Whether it’s helping with our training and development efforts, managing our PR and marketing, our expectation is that you’ll get stuck in and help us to build an outstanding business.

What you'll need to have / be

• The ability to work with multiple stakeholders (internal and external) to deliver the Morrisons new media roadmap.
• A proven track record of delivering strong results in a fast-paced, challenging environment.
• Experience in a client or customer facing role to build relationships.
• Able to juggle and deliver multiple projects at one time, with the competence to pivot quickly based on the needs and wants of the business.
• Aptitude to independently research and become a subject matter expert on new retail media channels or technology.
• The ability to handle ambiguity and the demands that come with regularly setting up and launching something new.
• Strong commercial guile.
• Previous experience building/working in an existing retail media network is ideal but not essential.

P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

The best bits

Here at SMG we are dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,200 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

The process

1. We will invite you to a first interview which we try to keep relatively informal, so it gives you the opportunity to share your authentic self. The hiring team will be looking to understand more about your experience and why you're interested in working with us.
2. There will be a second interview which will last a little longer, and involve some form of task to showcase your ability to do the role.
3. We then invite you to a meet & greet which is an opportunity for you to meet the team you'll be joining and ask them questions about the role and wider business.

🌟 Helping you shine 🌟

We are committed to helping you shine and show your full potential by making any changes you might need throughout your application. If you need an alternative way of applying for this role, support with understanding the role and its requirements, changes to be made to the way we hold our interviews, or anything else, then please reach out to us. You can either let us know on your application form or contact the people team to discuss how we can help on careers@smg.team.

🤝 SMG are proud to be an equal opportunities employer 🤝 

We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. More information on what we are doing can be found here.

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