About us

SMG is one of the most exciting growth companies in the UK today. Home to three award winning agencies, Capture, Lobster and Threefold. At SMG, our people are at the heart of everything we do and are our biggest asset. We are proud to provide opportunities for fast career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment.

We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised as 2nd in Best Companies marketing and media's best agencies to work for, and we’ve just received our 3 star accreditation from Best Companies, making us a World Class company to work for.

Across the group, we have a shared mission to lead connected commerce marketing.

Read a summary of what each of our agencies do here!

The role

Following our successful appointment by a US leading national grocer to launch and operate their Retail Media Network (RMN), we're looking for a Digital Media Manager who will be a core part of the team responsible for the design, development, and implementation of a new suite of advertising products that leverage the value of their 1^st party data and audience.

As a Digital Media Manager you will support Digital Executives with the day-to-day set-up, management and pacing of campaigns, as well as maintaining best-practice processes are in place to keep the team as efficient as possible. You will be a support the Media Director in delivering media revenue targets and superior performance (ROI) for advertisers across the short, mid and long term.

We have a Hybrid Working approach across the business and for this role you will be required to work from our London office at least 1- 2 times a week.

What you'll be doing

We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. This is a newly created role in the business because of new client wins in North America. As such, the scope of the role is broad in nature, but will likely include:

• Strategy and proposition contribution – Contribute to strategic objectives of the North America media team. This includes key involvement in highly-visible, fast-paced projects to get new advertising capabilities off the ground, from scratch.
• Commercial leadership – being responsible for our North American paid media campaigns, suggesting positive ways to maximise profitability for both Threefold and our retail partners, and growing income sustainably.
• Team leadership – leading a newly-created team of 2x Digital Executive (direct reports). You will define the direction and agenda of where they focus their time, creating and managing their workplans, building their capability and owning their career management.
• Partner management – forge relationships with a range of media owners (e.g. Meta, The Trade Desk, Google) and Ad Tech partners (e.g. Criteo, LiveRamp), ensuring we create trusted, collaborative relationships that are commercially-beneficial for all.
• Campaign planning – overseeing your team of Executives to build detailed, data-led media plans for clients using third-party and in-house tools, focusing on determining the optimum use for their media budgets.
• Advertising operations – responsible for the buying, execution and optimisation of paid media campaigns, to ensure a smooth delivery and seamless client experience.
• Wider Agency capability building playing a role in building the Media capability across the total agency, ensuring that everyone at all levels has the right capability to win within their field of work.

What you'll need to have / be

We are looking for an experienced hire at Manager level who can demonstrate core trading and management skills. Previous experience in Programmatic and Paid Social is essential, with experience in Retail Media / Commerce Advertising being advantageous.

Specifically, the candidate must be able to demonstrate:

• Experience using advertising platforms to set-up, manage and optimise digital marketing campaigns.
• A proven track record in delivering a high number of digital campaigns in a fast-paced, challenging environment.
• Practical, analytical and pragmatic expertise – with the ability to think big picture but dive into detail when required.
• Experience of developing data-driven performance advertising solutions for CPGs.
• Agile mindset with the ability to shift priorities with ease.
• Coaching and development of a small high performing team.
• Strong commercial acumen, able to work seamlessly with data & financial reporting.
• The ability to work with multiple senior stakeholders (internal and external) to deliver breakthrough results.

 P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.

The best bits

Here at SMG we are dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...

💰 Generous discretionary bonus scheme

🧘‍♂️ £1,200 yearly wellbeing fund (on top of your salary!) towards your personal wellbeing and passions

🫶 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing

📚 £500 yearly “Uni Fund” towards learning and development

🎧 Free headspace subscription

🕐 4pm Friday finishes all year round

🥳 Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year

The process

1. We will invite you to a first interview which we try to keep relatively informal, so it gives you the opportunity to share your authentic self. The hiring team will be looking to understand more about your experience and why you're interested in working with us.
2. There will be a second interview which will last a little longer, and involve some form of task to showcase your ability to do the role.
3. We then invite you to a meet & greet which is an opportunity for you to meet the team you'll be joining and ask them questions about the role and wider business.

🌟 Helping you shine 🌟

We are committed to helping you shine and show your full potential by making any changes you might need throughout your application. If you need an alternative way of applying for this role, support with understanding the role and its requirements, changes to be made to the way we hold our interviews, or anything else, then please reach out to us. You can either let us know on your application form or contact the people team to discuss how we can help on careers@smg.team.

🤝 SMG are proud to be an equal opportunities employer 🤝 

We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. More information on what we are doing can be found here.

Our full data retention policy can be found here. Got questions? Take a look at our FAQ's here.